FAQs
Paid Dues Festival Rules
| OK ALL AGES WELCOME | NO INSTRUMENTS | |
| OK BACKPACKS (medium) | NO KNIVES / WEAPONS etc. | |
| OK HATS | NO CHAINS | |
| OK SUN BLOCK | NO BLANKETS | |
| OK LIGHTERS | NO OUTSIDE FOOD | |
| OK SUNGLASSES | NO REFUNDS/EXCHANGES | |
| OK SEALED CIGARETTES | NO CHAIRS | |
| OK SMALL BEACH TOWEL | NO VIDEO CAMERAS | |
| OK FANNY PACKS | NO RECORDING DEVICES | |
| OK STROLLERS | NO DRUGS | |
| OK (1) 16.9 SEALED PLASTIC BOTTLED WATER | NO PROFESSIONAL CAMERAS | |
| NO RE-USABLE PLASTIC BOTTLES | ||
| NO SQUIRT GUNS | ||
| NO UMBRELLAS | ||
| NO MARKERS | ||
| NO SPRAY PAINT | ||
| NO FIREWORKS | ||
| NO PETS | ||
| NO COOKING EQUIPMENT | ||
| NO FRISBEES | ||
| NO BASKETS | ||
| NO GRILLS / GLASS CONTAINERS | ||
| NO LASER POINTERS | ||
| FACT Doors open at 12PM | ||
| FACT No overnight camping allowed at the venue | ||
| FACT No In & Outs | ||
| FACT Rain or Shine | ||
| FACT Line up and set times subject to change | ||
| FACT Everyone subject to search upon entry | ||
| FACT Tickets to be picked up at will call/box-office require matching I.D. | ||
GENERAL INFORMATION
Festival Hours
Doors open at 12pm. Plan to arrive early and anticipate additional time for traffic and security searches at the entrance.
Box Office
The Box Office will be located on Arrowhead Ave, directly adjacent to the main entrance (between GATES 7 AND 8). If you are picking up your tickets at will call or looking to purchase tickets to the show, this is the place to go. Box Office hours are: 10:00pm – 9:00pm.
Will Call
If you are picking up your tickets at will call, you should allow additional time as there may be lines. You MUST bring a photo ID to pick up your tickets. IMPORTANT: There will be TWO separate will call areas. Both will call areas will be clearly marked with signage:
VIP
Upgrade to VIP and you’ll get exclusive event merchandise, such as the 2012 Festival T-Shirt, Backpack, Poster, and Souvenir Credential. We’re also hooking you up with 2 Drink Tickets at your very own Private and Fully Stocked Bar. For those not of age, enjoy a non-alcoholic drink on us! Don’t worry about waiting in the long lines to get into the festival, because VIP holders will have their own separate entrance at Gate 9! The party will be poppin off at the VIP area, equipped with air conditioning, black leather couches and VIP restroom facilities. Your favorite artists will also be stopping by the party for a special meet-n-greet for VIP only. To purchase:http://paidduesfestival.com/tickets
Weather
If you are unfamiliar with the city of San Bernardino, it can get pretty hot out there. Here’s hoping to some nice Fall weather. For weather details, click here: http://www.weather.com/weather/today/USCA0978
Food Vendors
There will be plenty of concessions and food vendors to satisfy those munchies. Food and beverage vendors will be located throughout the venue. You will be able to find anything from burgers, hot dogs and BBQ to funnel cake, kettle corn, pizza and nachos. Mmmm, can’t wait to get our hands on some Spicy Pie! There will also be selections for our vegetarian and vegan fans. Featured cultural flavors include: Cajun, Greek, Jamaican, Mexican and Thai.
Payment Methods
CASH will be accepted at ALL vendor locations. Credit cards will be accepted at most vendor locations, but don’t worry there will be plenty of ATMs.
ATMs
There will be ATMs placed conveniently throughout the venue. Refer to the event map for the ATM locations.
Lost and Found
If you lose your keys, phone or camera, the Lost and Found is located at the General Store. If you find keys, phone or camera, earn some good-karma points and turn them in to Lost and Found located at the General Store. The General Store is clearly marked on the festival map.
Information Booth
We know it can be a little daunting trying to find the nearest restrooms or ATMs. Any question you have, our friendly and knowledgeable Smokeout Ambassadors are there to assist you. There will be an information booth located at the main entrance outside the grounds in front of GATE 9 as well as roaming Ambassadors inside the venue. You can also stop by the General Store if you have any questions, once inside.
First Aid
Your safety is our number one priority. Security and EMT personnel will be onsite ready to help. There are TWO First Aid areas located inside the Damus Building and another located in the Citrus building. Both First Aid areas are clearly marked on the event map.
Festival Map
There will be a festival map available online as well as in the event program guide and SmokeOut Phone App.
Disability Access/ Accommodations
There are several accommodations to ensure ADA festival attendees have a safe and comfortable experience. Handicap parking is available at the main event lot located on the corner of Arrowhead Ave and Central Ave. An ADA viewing platform is located in front of the main stage. There will be restrooms reserved for ADA attendees at all restroom villages. A full medical team including licensed and bonded medical doctors will be onsite at all times.
